Theme Select



Forum Default

Permanently

Author Topic: GPR Exhausts - Excellent customer service  (Read 2204 times)

0 Members and 1 Guest are viewing this topic.

Offline grizzle

  • XR Pro
  • ***
  • Topic Author
  • Posts: 327
  • Bike: HP Motorsport
  • Town: North Wales
  • Country: gb
GPR Exhausts - Excellent customer service
on: November 11, 2018, 10:36:04 AM
I know exhausts are very subjective but this more about customer service
I bought a GPR Deeptone exhaust earlier this year. I wanted a smaller exhaust than the original and had had a BMW Akra, which I liked but was still a fair old size
So, the exhaust is ordered from UK company and is then made in Italy, delivered directly to me. Everything fitted perfectly. Liked the look and the sound.
It has a removable baffle held in by a circlip. The baffle is all of an inch and a half.
Few weeks ago I noticed that the inner part of the exhaust in which the baffle sat was rotating with the baffle. I hadn't taken the baffle out until then and was just going to see if there was any difference (due to the minute size of the baffle)
I contacted the UK company that I bought the exhaust from, Moto-legends (not to be confused with Motolegends who do clothes) based in Nottingham area
The guy I dealt with, Arthur, asked if I could send him a video. He saw the video and stated that the rotation should not be happening and he would sort it.
Sent video of issue on 19th October
Collection made for can to go directly back to Italy on 26th October
Received either new or my exhaust repaired direct from Italy on 8th November (It looks new, but mine was unmarked when sent)
All in all, an excellent service

#1

Offline LAMBO281

  • Ex Member
  • XR Master
  • *
  • Posts: 518
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #1 on: November 11, 2018, 01:13:23 PM
Sounds a good service, any pictures?  :400:

#2

Offline grizzle

  • XR Pro
  • ***
  • Topic Author
  • Posts: 327
  • Bike: HP Motorsport
  • Town: North Wales
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #2 on: November 11, 2018, 04:25:40 PM
pics





#3

Offline Bree

  • XR God
  • *****
  • Posts: 2151
  • Bike: S1000XR
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #3 on: November 11, 2018, 04:41:03 PM
Looking good.   
Everything  Will Be Alright In The End, If Not Then Its Not The End.

#4

Offline grizzle

  • XR Pro
  • ***
  • Topic Author
  • Posts: 327
  • Bike: HP Motorsport
  • Town: North Wales
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #4 on: November 11, 2018, 04:49:08 PM
How do you get a video clip onto here?    :012:

#5

Offline grizzle

  • XR Pro
  • ***
  • Topic Author
  • Posts: 327
  • Bike: HP Motorsport
  • Town: North Wales
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #5 on: November 11, 2018, 04:59:53 PM
On new bike




#6

Offline grizzle

  • XR Pro
  • ***
  • Topic Author
  • Posts: 327
  • Bike: HP Motorsport
  • Town: North Wales
  • Country: gb

#7

Offline GrahamL

  • XR Junior
  • *
  • Posts: 2
  • Bike: S1000XR
  • Town: Banstead
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #7 on: December 03, 2018, 05:48:00 PM
Hi,

Looks and sounds great - I have been looking at these online for ages.

Was it easy enough to fit?

Has it caused any running problems?

#8

Offline grizzle

  • XR Pro
  • ***
  • Topic Author
  • Posts: 327
  • Bike: HP Motorsport
  • Town: North Wales
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #8 on: December 03, 2018, 06:05:24 PM
Easy to fit
Had it on a 16 and now an 18 XR, runs exactly the same as the standard can

#9

Offline GrahamL

  • XR Junior
  • *
  • Posts: 2
  • Bike: S1000XR
  • Town: Banstead
  • Country: gb
Re: GPR Exhausts - Excellent customer service
Reply #9 on: December 03, 2018, 06:07:40 PM
That's good to hear - they are good value too from what I can see.

You get it to fit ok with what was in the box?

 


dysfunctional