Author Nav 6 Ghosting Issues Resolved.  (Read 1362 times)

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  • Offline Spiceboy   gb

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    Offline Spiceboy

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    Nav 6 Ghosting Issues Resolved.
    on: November 24, 2021, 08:56:39 am
    November 24, 2021, 08:56:39 am
    Thought I’d share that BMW are being super generous if you are experiencing faults with the Nav 6, mainly ghosting inputs. This appears as if someone is remotely randomly altering the mode settings as you’re riding.

    My unit was bought new 3 and a half years ago and my dealer has secured a brand new replacement which has of course the latest updates and new program features.

    So if yours starts playing up the BMW mothership will come to the rescue, super service me thinks.
    Cheers,
    Charlie Spiceboy.

  • Offline SimonUK   us

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    Offline SimonUK

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    Re: Nav 6 Ghosting Issues Resolved.
    Reply #1 on: November 24, 2021, 11:50:25 am
    November 24, 2021, 11:50:25 am
    Had similar with mine after 3 years, I contacted Garmin directly and the unit was replaced with no quibbles at all.

  • Offline SimonUK   us

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    Offline SimonUK

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    Re: Nav 6 Ghosting Issues Resolved.
    Reply #2 on: December 15, 2021, 02:16:57 pm
    December 15, 2021, 02:16:57 pm
    Just had my replacement unit replaced, again with no quibbles from Garmin. It was an entirely painless process and was without a GPS for only 5 days. I have to give 10/10 to Garmin customer service.

  • Offline Darty65   england

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    Offline Darty65

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    Re: Nav 6 Ghosting Issues Resolved.
    Reply #3 on: December 15, 2021, 11:53:53 pm
    December 15, 2021, 11:53:53 pm
    Mine was replaced then it happened again. Turns out that rain / dirt on the screen caused it to ghost. Now relegated to a drawer and use my iPhone X in a cheap adaptor with the connected app.

    Happy as Larry and no more ghosting. Complete waste of £600.

  • Offline Sthap   us

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    Offline Sthap

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    Re: Nav 6 Ghosting Issues Resolved.
    Reply #4 on: December 17, 2021, 12:23:45 am
    December 17, 2021, 12:23:45 am
    Mine was ghosting last time out, cleaned the screen and it was fine
    Never had any problems with the rain thought