Author Street X helmet  (Read 1726 times)

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  • Offline Crawfordjohn   scotland

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    Offline Crawfordjohn

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    • Jimmy
    • Bike: S1000 XR SE
    • Town: Bathgate
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    Street X helmet
    on: July 09, 2022, 04:55:43 pm
    July 09, 2022, 04:55:43 pm
    Bought my BMW Street X helmet about two years ago but have only used it 6 times. Now visor won't stay in upright position. Big thick BMW instruction book tells me nothing, no fault remedies. Anybody had the same problem?. Thanks
    Bathgate no more!

  • Offline Tony   scotland

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    Offline Tony

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    Re: Street X helmet
    Reply #1 on: July 13, 2022, 07:29:30 am
    July 13, 2022, 07:29:30 am
    Check your receipt, if you are within 2 years you still have warranty, even if it's just by a day. You would then need to take the lid in to them for the tech to inspect for parts warranty and they will order a new lid if there is no repair.

    If, for example, you only have a week of warranty left and they can't get you in for 3, make the appointment anyway as the date of the claim will stand from you're making them aware that there is a problem.

    Unfortunately, if it is over 2 year since your date of purchase then you probably won't get any help there. I'm not aware of what you could do to fix this.

    Fingers crossed for you

  • Offline Crawfordjohn   scotland

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    Offline Crawfordjohn

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    • Jimmy
    • Bike: S1000 XR SE
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    Re: Street X helmet
    Reply #2 on: July 13, 2022, 07:45:19 am
    July 13, 2022, 07:45:19 am
    Many Thanks. Unfortunately out of warranty.Actually on checking only purchased a year ago.Hoping my nearest BMW will take a look at it under warranty?.Just been informed BMW helmet warranty is actually 5 years!.Here's hoping.James
    Last Edit: July 13, 2022, 04:57:06 pm by Crawfordjohn
    Bathgate no more!

  • Offline Belco100   gb

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    Offline Belco100

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    Re: Street X helmet
    Reply #3 on: July 13, 2022, 09:19:50 am
    July 13, 2022, 09:19:50 am
    Just for info - these are Shark Helmets. If you buy a Shark Bluetooth Prime the cutouts for the battery etc are there for use.

     



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