Just like many of us my Nav 6 started to display all of the typical ghosting issues roughly 2 years ago and via my dealer, BMW agreed to replace it with a reconditioned unit.
3 months ago this unit also started to fail but this time BMW totally refused an exchange, much to my shock and dissatisfaction.
So! I contacted Garmin direct and spoke with a super helpful chap and all I had to do was provide original proof of purchase, the serial number and bingo! exchange approved for a recon unit with a further 2 year warranty. All totally FOC.
Just thought I’d share for those with similar issues.
Happy Chappy
